The connection between parents, students and Food Service management

< Home > < Product Description > < News & Announcements > < Your Ideas & Suggestions > < Contact Us > < Company Information > < Other Useful Websites >			< Details for Food Service > < Details for School Admin > Parents As a parent, you want quick and easy access to information about your children’s activity at school. While grades and safety hold top priority (and they should!), making sure they have enough money to eat lunch is also very important. This is the purpose of LunchPhone. Here are a few questions to consider. Click on the question to get the answer. · How do I use LunchPhone? · What does LunchPhone give me? · How much does it cost to use LunchPhone? · Does my school have LunchPhone? · My school does not have LunchPhone; what do I do?
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LunchPhoneÒ is a registered trademark of Molitors Management Consulting, LLC				Phone: 513.489.4457
LunchPhoneÓ System, copyright 1980-2007, MMC, LLC; all rights reserved				Fax: 513.489.4457
www.LunchPhone.com
	Q: How do I use LunchPhone? Using the LunchPhone is simple… 1) Pick up your phone and dial your school district’s LunchPhone number. 2) Enter your child’s student ID number and confirm it. 3) Listen to your menu options and make your choice. 4) Hang up when you are done. During your one phone call, you may choose many options (i.e., listen to the balance, and then request an Activity Report). You may also switch to another student during the call (i.e., listen to your daughter’s balance, and then listen to your son’s balance). While your school district’s menu options may differ slightly, the procedure remains the same: dial the LunchPhone number, enter your student ID, and make your choice. It is simple and it is FAST (dialing, entering a student ID, and getting your balance takes 20-30 seconds). Also remember that ANY touch-tone phone will work --- your corded or cordless phone, your phone at home or at work, your cell phone. < return to PARENTS >
	Q: What does the LunchPhone give me? In general terms, the LunchPhone gives you instant access to information about your child’s lunch account. In specific terms, the LunchPhone gives you the following options… 1) listen to your child’s current lunch account balance; 2) listen to the date and amount of your last payment; 3) listen to the mailing address for sending in payments and questions; 4) add money to your account by using your credit card (if your school district allows it); and 5) request a printed or faxed activity report showing all purchases and payments for the last 7, 14 or 31 days. After entering your child’s student ID and confirming it, you will hear the LunchPhone’s “Main Menu” for your school district. Your district may have the options in a different order (they can be customized by the Food Service director). The first 3 options are “listen” categories --- you will hear the information that you need. These options are a quick-and-easy reference tool for monitoring your account. The last 2 options are “active” categories --- you can add money to your account and you can request a report. To add money to your account, you will enter your credit card number, expiration date, and the amount you wish to add. To request a report, you will choose what period of time should be included on the report (7, 14 or 31 days). The report will be printed at the school and sent to you. If your district has their fax-back capabilities installed, the report will be immediately faxed to you instead of being printed at the school. If you have many children in school, you may switch from one child to another during the same phone call. The LunchPhone is designed for simple, easy use. You will be comfortable using it within the first minute --- even when you are calling at 6:45am when trying to get the kids off to school! < return to PARENTS >
	Q: How much does it cost to use the LunchPhone? Under most circumstances, there is NO cost to use the LunchPhone. If you are making a local call to your school’s LunchPhone, there is no cost. If you are out-of-town visiting relatives during Christmas break and you call the LunchPhone in your home town, you might be charged for the long distance phone call (that is a telephone charge, not a LunchPhone charge). If you have a cell phone with no long-distance or roaming charges, use that phone and there will be no charge at all. If your school district accepts credit-card payments through the LunchPhone, there may or may not be a charge; it depends upon the school district’s policy. If your district has decided to absorb the fees associated with credit card payments, then you will not be charged. If the district has decided to charge a small credit-card convenience fee, then you will hear the exact amount of the fee before you approve your credit-card payment. < return to PARENTS >
	Q: Does my school have LunchPhone? When your school district has the LunchPhone, you will hear about it! The Food Service director and staff will notify parents about the district’s new LunchPhone. You may receive a mailing about its use and features. There might be an article in the school newspaper, a notice on the school’s website, or even a note in the local paper. One way or another, you will know when your district has its LunchPhone up and running. < return to PARENTS >
	Q: My school does not have LunchPhone; what do I do? What happens if your school district does NOT have the LunchPhone? You may wish to contact your school’s Food Service director. Ask the director about the LunchPhone and suggest a visit to our website. You may also wish to drop us an e-mail [Contact Us]. Give us the name and phone number of your school’s Food Service director. We will pass along some LunchPhone information. < return to PARENTS >
LunchPhoneÒ is a registered trademark of Molitors Management Consulting, LLC LunchPhoneÓ System, copyright 1980-2007, MMC, LLC; all rights reserved www.LunchPhone.com